Follow Up - Leads

FoodDude replied:

You need to phone them !!!!

ArmCandy replied:

I don't know their phone numbers!  They are people who have emailed me- requesting that I email them back information.  Except for their email and usually their first name- I have no other information about them! 

FoodDude replied:

Do you have an enquiry form that they need to fill in to send you an email ?  If so it should include "mandatory information" like address or at least suburb, Name, and phone number.  You need to get the information that you need.  If they just send an email to your email address, I would send them back the inforamtion, offer them 2 dates only and then I would send a follow up email 3 days later asking which date they had decided and possibly telling them your monthly special (if you have one) and then follow them up again in one week if you have not heard of them.  if you don't hear back from them after that, I would not follow them up anymore, but promptly put them on your email mailing list and send them an email at least once per month.  Don't write them off !  You nev er know they may have chosen to have another type of party this time, and if you stay in touch with them, they may choose you next time.

Cheers

Mel

Asterix replied:

Follow Up - Leads

 Dear Candy,

     Just  email them again and ask if they still want to host a party for you and give them more incentive to get there attention as if  you will do that then they will be encourage and will have motivation to host parties..The more incentive you will give the more they will be interested as it works for me.  I give my hostess  :::

     sales over  $250.00 - 10% commission or Free products

     sales over  $ 500.00 - 15% commission or Free products

     sales over  $1,000   - 20% commission or  Free products

and i still have 50% profit off the retail price..... the Hostess is my partner for Profit.. so see if it will help you boost your bookings...The more sales the more profit you will have...and if they won't reply then they are not interested .... so try again somewhere else... keep looking for more leads  and more customers...

I hope it helps... as this is what i do to boost more bookings and leads....and it does work.....

Stay Beautifull,

Liddy

SeneGence International Anti-Aging Skin Care and LongLasting Cosmetics

Independent Distributor

www.senegence.com/Lipex

mezz replied:

Great Advice Fooddude.

The fact that they have contacted you shows they are interested. You know for yourself, however, that just because you're interested doesn't mean you follow up on it straight away.

If they have given you their email address then keep in touch with them. Your first email must have the statement that you have included them on your mailing list because they contacted you for information and you must provide them a way to remove themselves from the list. Even if that is emailing you to tell them.

If at all possible. Get that form that Fooddude talked about . Mandatory to get the phone number. I have tried emailing leads when the phone number didn't answer and I have NEVER had a response.

And party plan is all about the personal contact anyway.

All the best.

mezz

Kelly replied:

Disclaimer: "this is not meant tooffend anyone"

You mentioned that these were people placing orders online. In my experience I have found that people who tend to order this way are not interested in host a party. They could possibly be seeing your suggestions as the "hard-sell" that can put people off even placing an order in the future.You need to build a relationship with the customer before they usually, but not always, are willing to book. Granted this is hard to do online, however by providing the with prompt, efficient service - without the party"sell" is one way to gain their trust.

Just food for thought and I hope it gives you some ideas.

CathyLepera replied:

Candy,

I find that folks just have questions while surfing the internet.  I've received many request for catalogs, samples and general questions.  A very small % of these people ever become customers.  Meeting the customer face to face at a home party is the best way to build your customer base.  (We all know that)

I email one time to follow up and include the following:  " If you would like to be removed from my contact list, please reply to this email with REMOVE ME in the subject line."

Cathy

ArmCandy replied:

ok I need to clarify =)
These people are not placing an order online- nor are they on my website where they can fill out a form.  These are all people who have gotten my name/email from someone else or have my business card.  So it literally is them sitting at their computer and sending an email message to me asking me about information.  It's no different from the random phone calls I get from interested people also- who have gotten my number the same way-  only I have their phone number and contact info once the phone call is ended so I can follow up!  haha



     Quote:
Disclaimer: "this is not meant tooffend anyone"

You mentioned that these were people placing orders online. In my experience I have found that people who tend to order this way are not interested in host a party. They could possibly be seeing your suggestions as the "hard-sell" that can put people off even placing an order in the future.You need to build a relationship with the customer before they usually, but not always, are willing to book. Granted this is hard to do online, however by providing the with prompt, efficient service - without the party"sell" is one way to gain their trust.

Just food for thought and I hope it gives you some ideas.