Discussions : Tips and tricks : Some useful tips...
Kelly wrote:
Have read a number of posts lately from people who aren't too happy with their sales or they have a low retention rate (parties keep canceling). It's all about YOUR attitude! Here are a few tips for those new and not so new consultants......
TIP 1:
High Party Sales
$800-$1000 parties
ALL ABOUT YOUR ATTITUDE
a Be happy, fun, energetic
a Hostess coaching – 5 minutes with hostess at the party she booked from; find out what she wants, coach on how to have a $1000 party – 8 people taking top specials; sell yourself – 1st impressions count; ask questions
a DON'T be pushy or desperate
a Be the person you dream of being
a Use bonus offers – saving; make it visual; create the desire
a Create a picture with words – silky, luxurious etc
TIP 2:
High Retention Rates
Number of parties held in a week x100%
Number of parties scheduled in a week
a Book parties in close
a Get the hostess excited
a 48 hrs after booking call to check the date is ok
a call one week before to see how the party is going
a reminder call 48hrs prior to party – check numbers, address etc
Kelly replied:
Six major sales mistakes
Put these dirty half dozen on your To Don’t list and you’ll be well on your way to a stellar sales career:
1. Not following through on promises.
2. Communication – not keeping in touch.
3. Not handling and resolving conflict.
4. Not setting and managing expectations.
5. Crisis management versus time management.
6. Blaming and excuses.
JazzyJess replied:
Thanks so much for your tips
Kelly replied:
Hi Jess,
I'm glad you like them and hope that they help in some way - I have heaps of them
The one I'm going to add now is something I do everyday.
Visualise your success
Ask yourself these questions:
a What would I do right now if I knew I couldn’t fail?
a How would I be planning my life?
a What steps would I be taking?
These are important questions, because people who succeed in business think like this. They almost always start from nothing and have to visualise and internalise their success before it materialises.
Kelly replied:
Improve your outcomes
Here are five tips to help you improve your outcomes:
1. Study the success of others.
2. Eliminate the clutter and frenzy from your life.
3. Find something to improve on every day.
4. Embrace change with a positive attitude.
5. Monitor and analyse your activities and outcomes every week.
Kelly replied:
With 2008 fast approaching I thought it would be relevent to post some tips on how to build a strong new yr for you business. Hope this helps!
Build a Strong Year
Highlight important company, personal dates and events in your diary
Highlight when you are able to book parties
Set expectations high – what you SET is what you GET!
Goals to Set:
Income
Personal sales
Sponsoring
Group sales and sponsoring
Plan of action:
See this year as being abundant and joyful in sales and sponsoring
and celebration
See yourself achieving a new standard of personal and group excellence
See the carry-over business and your amazing bonus
Start by writing a list of names you can contact for business; previous hosts, family, friends and work colleagues
Have a reason for calling ie: new releases, bonus offers, gifting and absolutely include customer service as part of your close this year – mail-outs, personal calls, one-to-one and open house product viewing
Book your parties close together
Plan more than normal
Plan shorter parties
Concentrate on the simplicity of a stunning display
During the year:
Approach corporate companies
Offer your own ‘red dot’ specials for reorders, bookings on a specific date and purchasing to a certain value
Keep your ‘Stop and Shop’ open throughout the year
Become good a lots of quick parties
Display your products
Offer incentives for bringing friends, purchasing bonus offers, booking parties
ALWAYS tell your story
Carry a basket of products everywhere you go
Good luck!
sanctuary replied:
What a fantastic list of tips for 2008! Love reading your tips Kelly - the important thing for all of us is to put these into action - spend less time reading and more time doing!!
Kelly replied:
Prospecting essentials
For successful prospecting remember these four steps:
1. Recognise that tomorrow’s sales came from today’s prospects.
2. Diarise your prospecting appointments.
3. Have your prospecting list handy.
4. Know what you’re going to say and have fun saying it!
Kelly replied:
Six confidence building strategies
1. Every day remind yourself that you did some things well.
2. Read inspiring biographies and autobiographies.
3. Be thankful.
4. Build excellent support around you.
5. Push yourself to accomplish short-term goals.
6. Do something for yourself every week.
Kelly replied:
How to identify bad habits
Be aware of the habits that are not working for you
a Not returning phone calls on time.
a Being late for meetings and appointments.
a Poor communication
a A lack of clarity about expected outcomes, targets, goals etc.
a Not allowing enough travel time for appointments.
a Not attending to paperwork quickly and efficiently.
a Handling the mail more than once.
a Allowing bills to go unpaid, resulting in interest penalties.
a Not following up consistently.
a Talking instead of listening.
a Forgetting someone’s name sixty seconds (or less) after being introduced.
a Hitting the snooze button several times in the morning before getting out of bed.
a Working long days with no exercise or regular breaks.
a Not spending enough time with your children.
a Having a fast food menu from Monday to Friday.
a Eating at irregular times
a Leaving home in the morning without hugging your partner, children or even the dog.
a Taking work home with you.
a Socialising too much on the phone.
a Making reservations at the last moment.
a Not following through on time as promised, with other people’s requests.
a Not taking enough time off for fun and family – guilt free.
a Having your cell phone on all the time.
a Answering the phone during family meal times.
a Controlling every decision, especially the small stuff you need to let go of.
a Procrastinating on everything from filing taxes to cleaning out the garage.
kathymollie replied:
Thanks Kelly..........what wonderful tips...shall utilise them for sure...
Kelly replied:
The attached planner is one I use to track and analyse what is happening with my business. If you have any questions just ask!
renking replied:
Wow!! Thanks for all the great tips Kelly!! Just what I needed to get me back into my biz after some much needed time off!!! You're a Gem!!!!
Kelly replied:
Create gift packs for special occasions
Mothers Day
Valetines Day
Fathers Day
Christmas
The list is endless.
Why not offer gift certificates all year round. You can either buy them premade or create your own.
Create your own promotions at certain times of the year - Christmas in July for example.
Keep things fresh and exciting all year round - it keeps your hosts, customer interested in whats coming next. But best of all it keeps you motivated.
Kelly replied:
1. Start off STRONG. When a new recruit first signs up, it's vitally important that you communicate often with her. One helpful ideas is to develop a series of emails to send to new member that talks them through those first confusing, scary, exciting days.
They will feel connected to the company and to you. You should communicate with your new recruit each day she is waiting for her kit.
2. GIVE 15. Set aside fifteen minutes of each workday for team phone calls. Use those minutes to call one to five members of your group for a quick "just checking in" call. Leave a message if you get voicemail. The idea is to let them know that you're thinking of them and giving them a chance to hear your voice. This is a great time to ask how they're doing with their life as well and get beyond your company to show you care about them. They don't want to get the feeling you only care because you are making money off of them.
3. Get online! Develop a simple team website. It keeps communication open and strong with your group. You can have weekly topic discussions, contests, upload important files and just have fun with the whole group. The website is an easy interface and will allow them to "break the ice".
4. Hold meetings. This is another great way to foster unity and strong relationships within your group. If you have downline members that are out your area, have a quarterly conference call with everyone just to touch base. And if you can, have a face-to-face meeting once in a while as well. Some group leaders have meetings monthly or quarterly. Others do a once a year get together with everyone.
5. Ecards. They are FREE (great!), but also convenient and fun. Use an Internet calendar function to keep track of birthdays. Once a month go through the upcoming month and set up the ecard deliveries for the birthdays, anniversary dates for the next month or more. You can set these up to deliver up to a year in advance! Everyone like to get an ecard!
SexxxyThingz replied:
Just what I need so bumping it back up for the new members to see
Kelly replied:
Things to consider when planning for your next promotion, your year or even your month. Excellent for those just starting out in PP.
Number of Parties per week: how many do you feel comfortable doing?
Personal Sponsoring per month: How many?
Team sponsoring per month: How would you like to grow your team?
Sales per party: What would be your ideal sales? Train yourself to sell sets.
Sales per month/personal: what would you be happy with?
Bookings per party: no bookings - no business
Team sales per month: $$$$ - income and passive income
Frontline team: who in your team wants to grow a business? who are your future team leaders?
Forward program: how big do you want your busy to be?
Income per month: what do you want to earn?
AVAILABLE DAYS: when can you work?
What you set is usually what you get. You'll find planning essential if you intend to make a career out of pp.
Kelly replied:
ยท Adapt to their circumstances
ยท Show them that you believe in them
ยท Teach that bookings need to come from those in your program already
ยท Follow the basic steps but add your personality
ยท Aim for a 100% activation rate - get them started within a set time frame. the sooner they start earning the more likely they are to stay.
ยท Start within a week of getting their kit
ยท When can they do parties?
ยท Start with 6 or more
ยท 1st week ๏ฟฝ" training parties
ยท Establish a business feeling straight away
ยท Friday night and satudays are most successful party days
ยท Hold parties close together ๏ฟฝ" excitement, practice, courage
ยท Attend a minimum of 3 training parties
ยท Teach that they are never partying alone
ยท By the book
ยท Retraining after 6 weeks ๏ฟฝ" different personalities
ยท Practice first
ยท 6 in 2 weeks when starting
ยท Have their parties in your diary
ยท Give them a good luck call before their parties
ยท Get them to call you when they are done to let you know how it went
ยท Cultivate a team spirit
ยท Constant contact with all consultants
ยท Ring their first hostesses to thank for support
ยท Your time is money ๏ฟฝ" know your costing. Recoup usually after 6 parties
ยท CONSISTENCY IS THE KEY
ยท Starting with six is not negotiable
ยท Know her goals ๏ฟฝ" why? Vital for more than 6 parties, attach to ring in sheet. Break them down, how many parties needed, how many a week
ยท If you can book you can sponsor
ยท Two bookings a party is a must - one to replace, one to grow
ยท Ring in sheet for everyone; must do, goals getting closer
ยท When goals are reached reward them at training
ยท Attention to detail
ยท Be in control
ยท Be goal orientated
ยท Be themselves
ยท Adjust to whats needed
ยท Think of the hostess; 2 bookings a must
ยท How did I feel? What did I have to learn?
ยท ALWAYS ASK YES QUESTIONS; donโt say would you like to have a party; say have you thought of having a party yourself? Etc
Kelly replied:
No bookings - No business
Track your retention
Follow-Your-LR-Dream replied:
Thank-you so much Kelly for bumping this up and adding to it.
There's a lot of useful and helpful tips here for myself
and a lot of others.
You are a plethora of knowledge indeed!!!
Esther - LR Health and Beauty systems
Kelly replied:
Happy to help! I have files of them.. Its just a matter of finding those that would be relevant all companies not just Le Reve.
Lilygirl_wytch replied:
Well done Kelly,
This is what we all need!
Lilygirl
StampinUp replied:
I found a gem of a post!
A must read for all!
xxx Lavina
Follow-Your-LR-Dream replied:
Good Job bumping this up Lavina!!
Lots of great info here.
foryourlife replied:
Thanks Kelly, this is very useful. I am all new to this type of industry and am already learning thanks to the great members on this site.
Your knowledge is forever remembered,
Kind regards,
Ray Anderson Team Envolite
shazzies77 replied:
Hi Kelly,
Thanks so much for putting all of these great tips here................Very interesting and a great read.........
xxx
Sharlene
Bra-lady replied:
There is so much valuable info here I had to bump it!