Discussions : General discussion : This mean lady....
marina wrote:
I do not normally do this- give away jewellery before it is paid for, but in this instance about 4 moths ago i gave a necklace to a hostess to give to her friend. the hostess was going to collect the money and put it in my bank account.
the friend did pay her and that is not the issue, but the hostess has not paid me giving me all these excuses. she says she put the money in the wrong bank account etc etc. , just all excuses.
i have called her, my husband has called her, sent her emails over 4 months.... always saying she is going to do it.
i sent her an email last week telling her i need to balance my books for tax season and her cooperation would be appreciated...
she sent me an email back and i was shocked by her tone.
stop breaking my b----, how am i supposed to feed my baby..... give me your account number and i will put it in now
i could not believe the tone of her email. I found it very offensive. i sent her an email back and told her so and told her she can keep the money....... Have not heard from her since.
i hope she enjoys the money... It is only $50.
ii have learnt a lesson here a very important lesson. i have done it 3 times now in 18 months and each time have not been able to get the money back. You think you can trust someone, but it does not work out that way.
people do take advantage of you if they can.... unbelievable what people are like for a bit of money.
i sent earrings by post and the lady still owes $5. it is not much, but she has still not paid and will not.
downunder replied:
and on the other side of things.......
I hosted a Party for a friend and got the consulant from H*ll.
I got her over $2000 in sales and two party bookings.
When the order arrived there was one piece of a set missing, she accused me of
stealing it and after a few phone calls, I had to pay for a replacement. Her only
concession was to give it to me half price. I needed that piece so I ended up
paying despite already paying for the set plus other items.
Then she decided that one of my bookings "would not be worth her time"
so refused to give me any of the hostess rewards.
Julie
candlekaren replied:
That's one of the only down sides of PP. It just takes one "bad" consultant to put a customer off your company for a long time!! It can be very hard changing their mind again. Even though we are independent consultants, we are still promoting our company name and need to conduct ourselves in a professional manner at all times!!
Karen
Simone replied:
That's terrible, I can't believe that a consultant would decide that a booking is not worth her time. How would she know, and then refuse to give the hostess benefits!!!
How rude, I would never be using those products again.
MJ78 replied:
i am over paying for things for people. especially friends. On a couple of occassions, I have put my friends orders through on my credit card to pay them out quicker so that they receive the stock quicker, always letting them know that they have arrived and to transfer the money over. for some of them it has taken up to 3 - 4months to get the money back. so now - i say no more is that going to happen! people can be so rude. we are trying to help them out and they throw it back in our faces.
downunder replied:
Actually I love the products and would buy them again but
NEVER from that consultant. You would think of a hostess
with sales like that would be worth looking after?
Even if she believed the piece was there, surely eating the
"loss" would have paid off with repeat bookings and sales.
Back to the original topic, letting customers take items
on a pay later basis rarely works. You think you are being
helpful but often as not the person avoids you and you lose
a customer anyway.
Julie
ExMember148 replied:
Oh Marina,
Yes yes yes !!! I feel for you. I have done this a couple of times (both to customers and consultants) and NO MORE!!! Yes, call me b*tch. I am a b*tch, I am the b*tch and to you all I am MS B*TCH. That's my MOTTO from now on when it comes to money. It's too hard a commodity to come by and I am not mucking around with it anymore.
My own 'poor me' story comes from a time I transferred $ 15 to this persons account because they were whinging about how broke they were and they couldn't even afford their husbands medication. Ok, so it was only $ 15 and I offered. But I didn't know this person very well and I gave them the benefit of the doubt. Next time I spoke to them, they were spruiking off about the new laptop they had bought. Go figure !!!! When I want to waste $ 15 next time I will give it to my 6 year old to go shopping with, SHE would be more grateful.
jomyles replied:
Yeah, I know how you feel. I had a customer take products to a friend of hers (who owns a well known business in Brisbane) and I never got paid for it. The total loss to me was over $140. I only gave the products to the customer as she had always been a good customer and honest. However, I have learned to NEVER do this again!! An expensive mistake to make though.
I'm with you [ExMember148], I'm sure everyone thinks I'm a B*TCH too, but as they say, once bitten twice shy.
CKCath replied:
You know the strange thing is that none of these people would ever consider walking into a retail outlet, ask for a product - take it on the spot and then expect to be able to offer to pay for it later. No way in h**l any retail outlet would consider offering this sort of service. No pay no remove from store... I believe in many circles this is called either theft or shoplifting!
We as Party planners need to remember - and to remind our customers that this is our SHOP. They know the rules of "normal shops" ours should be no different when it comes to the paying for products. I will not place an order until I have the money, CK expect me to pay for it when I order it, I expect my customers to pay for it if they order it to.
I have never had a customer get a product they haven't paid for unless they were entitled to it as a hostess gift! If you want free product from me, book a demo and earn it... don't expect me to give it to you as a gift cos "I trust you" I am running a business, not a charity. Sorry folks.